Privacy Policy

This privacy policy explains how Prop Firm AI ("we," "us," or "our") collects, uses, stores, and protects personal data when you use our website at prop-firm.ai and our related services. We are committed to protecting your privacy and handling your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website or services, you acknowledge that you have read and understood this privacy policy. If you do not agree with the practices described herein, please discontinue use of our website and services.

1. Data We Collect

1.1 Information You Provide

We collect personal data that you voluntarily provide when you:

• Complete a contact form or demo request (name, email address, company name, message content)
• Create an account on our platform (name, email, business details)
• Communicate with us via email or other channels
• Subscribe to our newsletter or marketing communications

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Device type and screen resolution

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy. These technologies help us analyze website traffic, remember your preferences, and improve your experience.

2. How We Use Your Data

We process personal data for the following purposes:

• Service delivery: To provide, maintain, and improve our platform and services
• Communication: To respond to inquiries, provide support, and send service-related notifications
• Marketing: To send promotional communications where you have given consent (you may opt out at any time)
• Analytics: To understand how our website and services are used and to improve user experience
• Security: To detect, prevent, and address fraud, abuse, and technical issues
• Legal compliance: To comply with applicable laws, regulations, and legal processes

Legal Basis for Processing

Under GDPR, we process personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for specific processing activities (e.g., marketing emails)
• Contractual necessity: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where processing is required to comply with applicable law

3. Third-Party Data Sharing

We do not sell your personal data. We may share data with third parties in the following circumstances:

• Service providers: We use third-party services for hosting, analytics, email delivery, and payment processing. These providers process data on our behalf and are contractually obligated to protect your information.
• Legal requirements: We may disclose data when required by law, court order, or regulatory authority.
• Business transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction.

All third-party service providers are selected based on their data protection practices and are required to implement appropriate security measures.

4. Cookies

Our website uses cookies to enhance functionality and analyze usage patterns. For detailed information about the cookies we use, how to manage them, and your choices, please refer to our Cookie Policy.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months. Account data is retained for the duration of the business relationship and for a reasonable period thereafter for legal and audit purposes.

6. Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to restriction: You may request that we restrict the processing of your data in certain circumstances.
• Right to data portability: You may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, regular security assessments, and secure data storage practices.

While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. International Data Transfers

Your data may be processed in countries outside your country of residence. Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

11. Contact

If you have questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how your data is handled, please contact us:

Email: [email protected]